• Call Management & Reporting

  • iCall - The Complete Communications Management Suite

    iCall suite provides complete communications management that integrates with your telephone system.  Users can view real-time and historical call data, see the status of other extensions and securely record all telephone calls.

  • icall suite call management software

    icall suite provides complete communications management that integrates with your telephone system. Users can view real-time and historical call data, see the status of other extensions and securely record all telephone calls.

    Modules for every requirement

    Available in five fully integrated modules, icall suite provides all the business tools you need for your telephone system.

    • icall Report
    • icall Record
    • icall Connect
    • icall Contact
    • icall Dial

    A datasheet is available for each module.

    Special features for Contact Centres and Workgroups

    icall suite has been designed to work using all available data outputs from your telephone system, including the UCD and contact centre functions. icall suite can display real-time queue levels, detailed missed call data, agent availability and performance via the real-time dashboard using customisable widgets.